To care for your smart lock, regularly wipe it with a dry cloth and avoid using water or harsh cleaners. Keep it protected from moisture, especially outdoors, and replace the batteries as soon as low power is indicated—always using quality alkaline batteries. Avoid forcing the lock if it sticks; instead, check alignment and lightly lubricate the keyhole with graphite (not oil). Keep your lock’s app updated and inspect the hardware every few months to ensure everything stays secure and working smoothly.

We typically deliver orders within 2-4 business days across Dubai, Abu Dhabi, Sharjah, and Ajman. Delivery times may vary slightly during holidays or sales.

We accept all major credit and debit cards through Stripe for safe and secure online payments.

Yes! Unused, unopened items can be returned within 14 days of delivery. Please make sure the items are in original condition and packaging.